Hytera Service is pleased to announce that we have introduced a new and quicker route to send RMAs to Hytera UK for products purchased from the UK. Please note that this only applies to senders from EU member states. If you are a non-EU member state then be advised that this route could take longer and have extra admin charges applied.
All new RMAs for EU member countries should now be sent to the address below commencing 06/03/2023. Please note all RMA items must have a Customs Invoice value (CI) for every product sent and the RMA paperwork generated by the RMA portal. The CI value can be calculated at 30% of RRP. Without this information it can cause delays to the process. We apologise for any inconvenience caused.
Hytera European Warehouse Donatusstraße 127-129 Halle 2 50259 Pulheim Germany
The address above can already be found on your printed RMA forms. If you have any questions please contact service@hytera-europe.com